WHT: The Ultimate In Transactional Thinking:
I order from Domino’s Pizza. It arrives an hour late and cold.
So how do you tell them?
Simple. Go to their website (I ordered there). Click on a “There’s An Issue” and a list of excuses for their bad service pops up.
Choose your excuse and then hit enter.
You are then prompted to choose a “solution” based on the severity of your “issue”.
No need to talk to anyone at the store you purchased from. Or any human. It can be all handled efficiently from a computer screen.
Are You Ready For
The two choices you have are: To step forward into growth or
remain in your death spiral.