“The first step in taking your business to the next level is to know exactly what your reality truly is. ”

~ Jeffrey Summers, Founder|Principal Summers Hospitality Group

What Keeps You Up At Night?


Two Questions That Keep Operators Up At Night:

  1. What really are the issues with guests? staff? vendors? your market?
  2. Where do you stand today and what must be done to achieve the level of success you desire and deserve?

OnsiteReview™ is my Strategic Business Audit process. This is a highly detailed and specific analysis of any or all areas of your business: cost controls, operations, hospitality, production, labor, sales, marketing, financial performance, strategic planning and any other area in which you need quick and fundamentally solid plans for improved performance.

My Process


I will come in to your business and scrutinize it from top to bottom and side to side to uncover every opportunity possible for you. I also look at your market and analyze potential strategies for you to leverage.

There are three options depending on your need.

  1. An intense 2-3 day event (single business, single issue area),
  2. 1 week event (multi-unit, entire business operation) or
  3. 2-4 week situation (entire market or business feasibility analysis)  that includes, multiple units, managers, staff, guests and you, the owner/operator and will more than pay for itself in just the first week you begin to implement the recommendations.

I will arrive the day before and begin early the next morning to:

  • Observe your operation throughout all of the dayparts you service,
  • Analyze financial outcomes,
  • Interview staff, managers and guests
  • Review past marketing efforts and outcomes,
  • Review your local-store-market potential, then
  • Submit my written report to you within 72 hours, and
  • Be available by phone to answer any questions or explain any part of the evaluation, at any time.
  • If desired, I will outline the change effort for you, using our programs and services.

This is not about changing anything just for the sake of change, but to dispassionately analyze what needs to take place in order for you to realize your success goals, given the strengths of both you and your business.

100% of the investment you make in OnSiteReview™ is deducted from any subsequent Coaching or Consulting program you choose, however, you are under absolutely no further obligation.

Some of the Areas We Analyze


Top-of-the-House [TOH]

  • Systems and Processes
  • Cost Controls
  • Marketing
  • Shift Management
  • Training For Performance & Development
  • Leases
  • Business Plans
  • Mystery Shopping
  • Contract Management
  • Attraction|Hiring|Retention
  • Technology
  • Business Development
  • Coaching
  • And more

Back-of-the-House [BOH]

  • Systems & Processes
  • Menu Engineering & Development
  • Training For Performance & Development
  • Production Models
  • Cost Controls
  • Equipment
  • Attraction|Hiring|Retention
  • Technology
  • Layout & Design
  • Purchasing & Inventory
  • Coaching
  • And more

Front-of-the-House [FOH]

  • Systems & Processes
  • Service Design
  • Sales
  • Training For Performance & Development
  • Beverage Programs
  • Attraction|Hiring|Retention
  • Technology
  • POS Management
  • Staffing
  • Guest Management
  • Marketing
  • Cost Controls
  • Loyalty Programs
  • Coaching
  • And more

A Few Examples Of Audits We’ve Done For Operators


Results My Client-Partners Have Achieved With My Help

Increased Sales & Profits

We’ve documented that businesses whose employees are engaged (well matched to their jobs and enjoying what they do) lead to increases in the most critical top & bottom-line metrics: sales and profits.

Business & Professional Growth

Employees who feel valued will perform better, stay longer and contribute more to the business’s ability to drive top line sales and bottom line profits.

Learn More

Increased Productivity

…as employees become fully successful in performing their jobs

Learn More

Business Transformation

…as a clear vision of the desired future is identified and a plan to achieve it is realized.

Learn More

Here Are 5 Ways I Can Help You Start Growing Your Business Today:


1. Register for one of my ThinkWorx™ workshops. Learn more about those here.

2. Join my BizWorx™ Coaching program and start growing your business the very day you start. I help business leaders rapidly grow their businesses with sustainability. If this fast growth interests you, call me at 855-744-4677 and talk to me about your opportunity at no charge.

3. Engage me in  a GrowthWorx™ Consulting Project and finally set your business on the road to rapid and sustainable growth.

4. Conduct an Onsite Review in order to create a blueprint for growing your business in the coming year.

5. Have me Facilitate A Strategy Session for your leadership team. Most of our clients now do this every 6 months and it has provided the needed focus and accountability necessary to achieve sustainable growth.

5b. Have questions? Contact me to discuss your opportunity with no obligation to you for the first conversation.

The Bottom Line


Here are three amazing benefits of participating in our programs – they are in fact three indisputable reasons why everyone should:

  1. You get better.
  2. You get better faster.
  3. Eventually you become your own business coach.

Try it for yourself and see!

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