"The growth of your business is directly related to your own personal growth."

~ Jeffrey Summers, Founder|Principal Summers Hospitality Group

Building A Coaching Culture


Why Should You Attend?

Organizations need managers and leaders who use coaching skills to empower employees to achieve organizational goals. Managers are expected to coach, but aren’t given the tools and knowledge necessary to coach effectively and aren’t held accountable for the impact coaching has on teams and the business.

The business impact is real. SHG research has shown that, year over year, organizations that effectively leverage coaching consistently realize higher revenue growth than peer companies that don’t embrace coaching. By equipping employees with the tools and knowledge to respond, problem-solve, and adapt in real time, managers and leaders realize tangible benefits such as improved team functioning, increased engagement, faster leadership development, and increased productivity.

SHG’s Coaching for Engagement & Performance Workshop gives strategic Hospitality leaders a scalable, actionable framework for building coaching skills and abilities into the fabric of their organization, transforming the manager-employee relationship and driving measurable business results.

  • Learn the attributes of a strong coaching culture, powered by research and real company outcomes, and how you can immediately begin to be more effective in your use of coaching across the organization.
  • Be given a complete roadmap for implementing, integrating, and communicating a coaching approach, with emphasis on the competencies and tools for managers and leaders using coaching skills.
  • Learn to improve organizational results through coaching among all employees, while addressing (and helping change) the negative connotation of coaching being a remedial measure that it has carried in the past.
  • Gain innovative and practical models, tools, and techniques for embedding coaching behaviors and activities in your organization.

 

Who Should Attend?

This curriculum is for professionals looking for a way to get started with and/or effectively leverage the impact of a new model for coaching in their organization. Some of the roles that will benefit from obtaining the Coaching for Engagement and Performance designation include:

  • HR Practitioners
  • Managers and Leaders
  • Learning and Development Manager
  • Director of Learning
  • Leadership Development Manager
  • Business Unit Managers and Directors
  • Organizational Development Specialist or Consultant
  • Communications Managers or Specialists
  • Field HR Manager
  • Any individual who oversees coaching activities or programs

Workshop Outline

Phase 1: DEFINE

What is a Culture of Coaching?

  • Introduction to Coaching
  • Culture of Coaching
  • Coaching, Development and Performance
  • Business Impact of a Coaching Culture
  • Managers Using Coaching Skills

Phase 2: DESIGN

What Infrastructure is Right for your Organization?

  • Coaching Skills Assessment
  • Designing a Coaching for Engagement and Performance

Phase 3: DEVELOP

How to Implement a Coaching Culture

  • Coaching Culture Realities
  • Driving Adoption of a Coaching Culture
  • Activating a Coaching Culture

What I Do To Help You Build A Better Business

Why You Should Hire Me

Digging Deeper
  • Program FAQs
  • Program FAQs
  • Program FAQs
  • Program FAQs
How I Work

I help operators become more successful by identifying where and how to build the most value. I assist them in growing store networks, localizing assortments, building omnichannel capabilities, launching new formats or improving cost positions, to name just a few.

I combine deep operational expertise with experience in all major categories and functional areas. I bring an external, practical perspective to business challenges and opportunities using proven tools and rigorous, fact-based analysis. I collaborate with clients to create the desired outcomes.

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