Currently browsing: Growing People

Do You Have Crabs?

Jeffrey Summers Coaching, Growing People, Hiring, Leadership, People, Performance

Avoid crabs in a bucket: Have you ever watched crabs in a bucket? Just when one of them is about to escape, the others grab hold and […]

The Case Against Behavioral Interviews

Jeffrey Summers Growing People, Hiring, People

There are lot of lousy management practices out there. It is astonishing how many of them have taken hold, and how deeply! Even in the awesome companies [...]

QFO: Why do you think there is a poor employee management structure within the hospitality industry?

Jeffrey Summers Growing Business, Growing People, Leadership, People, Questions From Operators

Whoa boy buckle up… Poor leadership Transactional thinking Short-term thinking No thinking A complete misunderstanding about the dynamics of growth. A complete misunderstanding about the import of [...]

Core Values Don’t Change

Jeffrey Summers Core Values, Growing Business, Growing People, Growing Your Business, Results

This is a list (in no particular order) of our core beliefs for building great businesses out of good businesss. We predicate all of our operational philosophies [...]